Shipping Policy

Effective Date: August 28, 2025

At Soravo, we are committed to delivering your order safely and promptly. Please review the details of our shipping policy below to understand our processing, shipping methods, and delivery timelines.

Order Processing and Handling

Max Handling Time: We process all orders within a maximum of 3 business days.

Order Fulfillment Days: Orders are fulfilled from Monday to Friday. We do not process or fulfill orders on weekends or public holidays.

Order Cut-off Time: Orders placed before 9:00 AM will be processed on the same business day. Orders placed after this time will be processed the following business day.

Shipping Country

We currently offer shipping to the United States.

Shipping Methods

We partner with USPS as our primary carrier to ensure your package is delivered securely and on time.

Carrier Service Level

Carrier: USPS

Service Level: First Class Mail

Delivery Time

Once shipped, orders typically take 5 to 8 business days to arrive at the designated shipping address within the United States.

Shipping Costs

We are pleased to offer free shipping on all orders within the United States.

Order Tracking

Once your package is shipped, you will receive a tracking number via email. This will allow you to track your shipment until it reaches your address.

Undeliverable Packages

If a package cannot be delivered and is returned to us, we will contact you to arrange reshipment. Any additional shipping costs may apply.

International Shipping

At this time, we do not offer international shipping. We ship exclusively within the United States.

Sales Tax Information

Sales tax is applicable based on your location. For detailed information on sales tax rates and shipping taxability, please refer to our Sales Tax Information.

Customer Support

For any shipping-related questions or assistance, please contact us:

Email: info@soravo.com

Phone: +1 (516) 785-4701

Address: 321 2nd Ave, Massapequa Park, NY 11762, USA

Thank you for choosing Soravo. We are here to ensure your order arrives as smoothly and swiftly as possible.